Frequently Asked Questions
  1. What does Wide Discovery do?
    We help hoteliers maximize revenue from direct online room reservations by providing software as a service designed to give you complete control over your online marketing and room reservation management. As well as providing plug-in booking engine for any website we can give your entire online image a complete makeover and give your online marketing strategy a boost.
  2. What industries do you specialize in?
    We specialize in providing software as a service for independent hoteliers of any size in any location.
  3. Can you help us drive more direct booking from our own hotel website?
    Most definitely! We give you all the tools you need to break free from the high commissions charged by OTAs and process room reservations directly through your website, mobile booking platforms as well as social media apps.
  4. How does the process work?
    Choose from a single service such as our booking engine or website development, or go for a bundled package of web-based services. Contact us with your requirements and we'll suggest the best solution for you and your budget.

    Direct Guest Booking Engine Setup: Simply sign up for commission-based direct bookings or an affordable flat monthly fee. Commissions are taken at source during the booking process, which can be handled by our in-house reservation staff or through your own front office administrators.

    Website Development & Internet Marketing: Get going immediately with one of our starter template packs for a quick and easy CMS based website based on your choice of design. Our web designers will work closely with you to develop a unique, custom-designed website that reflects your brand. After an initial meeting to discuss your requirements and receipt of a down payment, we'll create a draft design for your approval, after which work will begin on the actual website. Your new website will be developed in a testing environment in order to avoid disruption to your existing website. Following final approval and receipt of the final payment, we'll upload your new website to your server.
  5. What makes your services so special?
    Using Direct Guest Booking Engine and related internet marketing services gives you the power to control your own deals, rates and promotions and achieve an ideal balance between direct online bookings and those from conventional OTA channels.
    Our combined services give independent hoteliers a wide range of options with one-stop solutions.
  6. How do you price your services?
    Website Development: We offer a variety of single solutions and packages for every kind of budget, from affordable starter templates ideal for hostels and guesthouses with a limited budget to bespoke, branded custom design for high end luxury resorts. Click here to see more info about our website development packages.

    Booking Engine: Contact Wide Discovery today for more information on Direct Guest Booking Engine
  7. Are you worth the money?
    We don't guarantee to boost your online bookings overnight but we do give you all the tools you need at minimum up-front costs to generate more revenue from direct online bookings. The results thereafter are up to you and how effectively you use them. Of course we're always on hand to offer the best advice such as where to direct your online marketing budget for the best results.
  8. How long does it take?
    Direct Guest Booking Engine Setup: 2 Days
    Website Development: 1-8 weeks
    Strategic Internet Marketing: 6-12 months at a time
  9. What is your refund policy?
    Deposits for website development are non-refundable.
  10. Can you send us samples of your work?
    Please see our portfolio for examples of our Starter, Gold, Platinum and Premium websites designs.